Privacy policy

This Privacy Policy explains how GL GLOW, referred to as the Site, we, us, or our, collects, uses, and shares personal information when you visit our website, use our services, make a purchase, or contact us. It applies to all users, including customers and visitors. In this policy, you and your refers to anyone who interacts with our Services.

By using GL GLOW services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, you should stop using the Services.

GL GLOW may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or operational needs. Updates will be posted on the Site with a revised date.

GL GLOW collects personal information to operate the business and provide services to you. This includes information collected directly from you, automatically through your use of the Site, and from third parties.

We use this information to process orders, provide customer support, manage accounts, improve services, and communicate with you. We also use it for security, fraud prevention, and marketing.

Personal information means information that identifies or can be linked to you. The type of information collected depends on how you interact with GL GLOW.

This may include your name, email address, phone number, billing address, and shipping address. It may also include order details, payment confirmation, account login information, shopping activity such as items viewed or added to cart, and messages sent to customer support.

You may choose not to provide certain information, but this may limit your ability to use some features.

When you use the GL GLOW Site, we may collect device information, browser type, IP address, pages viewed, and actions taken on the Site. This information is collected using cookies and similar technologies to help improve performance and user experience.

GL GLOW may receive information from service providers such as Shopify and payment processors. These providers may collect payment details, billing address, and transaction information to complete purchases.

We may also receive data from advertising partners and analytics providers who help us understand how users interact with our Site.

GL GLOW uses personal information for the following purposes.

We use it to process orders, complete transactions, arrange shipping, handle returns, and manage customer accounts.

We use it to communicate with you about your orders, account activity, promotions, and customer support requests.

We use it for marketing, including sending emails, messages, and advertisements related to GL GLOW products and services.

We use it to improve the Site, monitor performance, and enhance user experience.

We use it to detect fraud, protect accounts, and maintain security.

GL GLOW uses cookies and similar tracking tools to operate the Site and improve functionality. Cookies help remember your preferences and support analytics.

You can disable cookies through your browser settings. Some features of the Site may not function properly if cookies are disabled.

GL GLOW may share personal information with trusted service providers who help operate the business. This includes payment processors, shipping companies, customer support providers, and data analytics services.

We may share information with marketing and advertising partners to display relevant ads and promotions.

We may also share information when required by law, to comply with legal obligations, or to protect the rights and safety of GL GLOW and its users.

In business changes such as a merger or acquisition, information may be transferred as part of the business assets.

If you post reviews or other content on the GL GLOW Site, that content may be visible to the public. You are responsible for what you choose to share publicly.

The GL GLOW Site may include links to third party websites. We are not responsible for the privacy practices or content of those websites. You should review their policies before sharing personal information.

GL GLOW does not knowingly collect personal information from children. If we learn that a child has provided personal information, we will take steps to delete it.

GL GLOW uses reasonable security measures to protect personal information. However, no system is completely secure.

We keep personal information only as long as necessary to provide services, meet legal requirements, resolve disputes, and enforce agreements.

You may request access to your personal information, request corrections, request deletion, or request a copy of your data where applicable.

You may also opt out of marketing communications at any time by using the unsubscribe link in emails or contacting us directly.

We may verify your identity before processing certain requests.

If you have concerns about how GL GLOW handles your personal information, you may contact us. If you are not satisfied with the response, you may contact your local data protection authority.

GL GLOW may store and process information in the United States or other countries. Data may be handled by service providers located outside your country.

If you have questions about this Privacy Policy or your personal information, contact us at info@glglowbeauty.com.